Many small and large companies have a website with a dedicated domain name. However, some of them use a generic email address (eg Gmail, Hotmail, etc.) for their online communications. Worse still, is the use of email addresses provided by Internet Service Providers (eg @telus.net, @bell.ca, etc.). Using these providers may help you save a few bucks, but at the expense of your professional image.
To ensure that you reach the maximum number of customers, having only a website is not enough. You should at least have a professional Facebook page and have your business listed properly on Google Business (Google Maps). Having only a Facebook page for your business is also not a good idea. Each platform has their own utility and the symbiosis of these will make all your visitors happy.
We are in an era where browsing on the internet is way different then it was 10 or even 20 years ago. Having the possibility to access the internet wherever you are changes the way people plan their life. From shopping, getting directions on a map, searching for the nearest gas station or just killing time browsing while commuting by bus or train, a laptop wasn’t convenient anymore. Internet usage has gone through a huge revolution and is still changing.